Frequently Asked Questions
Everything you need to know about shopping with Skipp.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, Skipp ships to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and will be calculated at checkout.
Are your products covered by a warranty?
Most of our products come with a 1-year limited manufacturer's warranty covering defects in materials and workmanship under normal use.